Shopping mall jaana ab festival ban gaya hai. Roz ke liye log Amazon, Flipkart aur Blinkit jaisi sites par dependent ho gaye hain.
Sales aur discounts ne customer loyalty ka pura pattern hi badal diya hai. Jo cheez ek click pe mil jaaye, uske liye dukaan tak kaun jaaye?
Par traditional stores bhi ab digital ho rahe hain — WhatsApp se orders lena aur same-day delivery dena unki nayi strategy ban gayi hai.